Terms & Conditions

This website is owned and operated by ERA Pilates Studios Inc. (“ERA Studios” or “ERA”). By accessing this website, booking services, or purchasing products, you agree to the following terms and conditions. Please read them carefully.

1. General Use

By using this website, you agree to comply with these Terms & Conditions and all applicable laws. ERA Studios reserves the right to update these terms at any time without prior notice.

2. Booking & Payments

All classes, services, and memberships must be booked and paid for in advance through our online platform. We accept most major credit cards (Visa, Mastercard, etc.). All prices are listed in Canadian dollars unless otherwise stated.

3. Pre-Sale & Founding Memberships

Founding memberships purchased during our pre-sale are charged immediately to secure your exclusive rate and spot. Your billing cycle will begin once the studio officially opens and classes commence.
Your Founding Member rate is locked in for 12 months from the first day of operations. Memberships will automatically renew monthly unless canceled at least 30 days prior to the next billing cycle. Pre-sale purchases are non-refundable.

4. Membership Terms

Monthly memberships renew automatically unless canceled in accordance with our cancellation policy. There is no minimum commitment beyond the first month. If a membership is canceled, the Founding Member rate will no longer apply upon rejoining. Refunds are not provided for unused sessions or mid-cycle cancellations.

5. Cancellations & Late Policy

Class cancellations must be made at least 12 hours prior to the scheduled start time. No-shows or late cancellations may result in the loss of a session credit and/or be subject to applicable fees. ERA Studios reserves the right to adjust or cancel classes, instructors, or schedules as needed.

6. Studio Conduct

Clients are expected to arrive on time, respect instructors and other clients, and follow all studio health and safety guidelines. We reserve the right to suspend or revoke access to our services for conduct that is inappropriate, unsafe, or disruptive.

7. Merchandise

All merchandise sales are final unless otherwise stated. Exchanges may be accepted for unworn, unused items in their original packaging within 7 days of purchase, subject to availability and approval.

8. Health & Safety Disclaimer

Participation in Pilates or any fitness activity involves inherent physical risk. By attending classes or using our services, you confirm you are physically able to participate and do so at your own risk. Always consult with your physician before beginning a new fitness program. ERA Studios is not liable for any injury or health issue arising from participation.

9. Photography & Media Release

By attending classes or events at ERA Studios, you acknowledge that photos and/or videos may be taken in the studio for marketing, social media, or promotional use.
By participating, you grant ERA Pilates Studios Inc. the right to use your image or likeness for these purposes without compensation.
If you prefer not to appear in any media, please notify staff before your class and we will do our best to accommodate your request.

10. Intellectual Property

All content on this website, including branding, class names, logos, videos, and written material, is the exclusive property of ERA Pilates Studios Inc. and may not be copied, reused, or reproduced without written consent.

11. Limitation of Liability

ERA Studios is not responsible for any loss, injury, or damage—direct or indirect—related to the use of our website, services, or studio space. Participation and engagement are at your own risk.

12. Privacy

We respect your privacy. Please refer to our [Privacy Policy] for full details on how your personal data is collected, stored, and used.

13. Governing Law

These terms are governed by the laws of the Province of Ontario, Canada. Any disputes shall be resolved in accordance with Ontario law.

14. Contact

For any questions regarding these Terms & Conditions, please contact us at:
info@erapilatesstudio.com